Licanray - Villarrica

Un lugar para salir del paso. los cuidados y las terminaciones del hotel eran insuficientes. faltaba limpieza en los baños, la alfombra del hotel se notaba antiguo. la ropa de cama no se percibía 100% limpia. agradezco la amabilidad, pero las instalaciones podrían mejorarse con el cobro por still $89.000

Not good. Expensive, with bric-a-brac furniture in the rooms and a bad breakfast that didn't even include real coffee

First of all I didn 't even make it to stay here. We arrived, there was a sign outside saying 'CLOSED ' okay, we got inside through a half open door, of course there was nobody to talk to, a maid showed up, I introduced myself with my reservation number, etc. She had no idea there was even rooms booked that day. She called the adm, and she told us that the Hotel will be available fot guests after 6pm. Enough said, I got in touch with Booking. com to explain this situation and to cancel the Reservation without charges, they understood and took care of it. As for the Hotel, no apologies, no nothing. Don 't even bother.

Had another option, like a red star, would have added it. The hotel, the room they gave us seemed like a cellar, full of bed linen, headboards, curtains and so on the floor in a corner and the only closet he had, also full of things. without towels, dirty carpets, uncomfortable bathroom, when occupying the shower, it was all wet, etc. and for the return of the money, it took a week. horrible experience, please do not reserve.

Estuve 5 días en el hotel nos tuvimos quedarnos porque no teníamos donde ir pero el hotel muy sucio la habitación sucia el baño solo le sacan los papeles nada de aseo, el desayuno malo sin variedad todo los días lo mismo en fotos se ve otra cosa deberían ser mas honestos porque uno queda sin ganas de volver no lo recomiendo para nada....