El Pollo Loco - Visalia

Staff is helpful, patient in ordering and prompt in preparing your order

The actual chicken pieces are great off the grill, when fresh, but pricey for a piece of chicken. 4$ for a single thigh. Restaurant is a bit worn down and the flavor is so so. The fire grilled combo price went up by a buck, but okay for a drink, one choice of a bowl, 3 tacos or a ? burrito and chips.Kid-friendliness: The kids here were mean. They hit me, I cried.

The food is awesome, and you get a lot for the money. Always enjoy going to this store. Clean and friendly, very professional.

Went to pollo loco today to try there new carnitas items, I got the tacos it was well presented and still hot. Took a bite and it was delicious. The employee was very helpful and friendly, definitely coming back here again to try there carnita quesadilla.

My first time at this place and I'll not return! Terrible customer service. Got my to go order wrong at lunch time. When I returned to make it right, they gave me a hard time. I have no time for that, it was lunch time and the customer is always right. Especially when I'm holding a receipt to explain what happen. Please re train the help?