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Feedback gevenI placed a phone order at your restaurant, and when I went to pick it up, my complete order was not ready, despite my efforts to clarify it multiple times during the call. However, that was only the beginning of the issue. Once I got home, I realized that the food was not prepared as I had requested. I called back to resolve the problem and get a replacement, but instead, your employee laughed at me and insisted that the order was correct, chuckling throughout the entire conversation. This kind of treatment towards customers is unacceptable. I highly recommend that you provide your staff with proper training. This experience has left a bad taste, and unfortunately, the meal ended up in the trash. Thank you for the poor service; we won’t be returning.
New employees are needed. I've never been disappointed at this restaurant before. Having grown up in Visalia, I used to love coming here. Unfortunately, today was my last visit. The new server was unfamiliar with the menu and appeared unsure of what she was doing. The food also seemed poorly handled, as if it was just hastily thrown onto the tray. To make matters worse, it was dry! I feel like I wasted $30 and my time. There are countless other Mexican restaurants in Visalia, and this one is definitely not worth a visit!
The tacos were disappointing; the meat tasted stale, and while the aguas frescas looked appealing, they were watered down. The staff was friendly, but the food didn’t justify the price. I wouldn’t recommend this place.
They don’t even deserve 1 star! My order was gross mushy tasted like it’s been sitting in the fridge for a minute. I strongly advise beware of the salsa bar it’s spoiled I think the leave it out all night. It had a spoiled sour taste. some had a milky look to it. U can get very sick don’t eat it. Don’t kno how ther still open. I got an upset stomach. I tried this place twice to give them the benefit of the doubt but it’s just bad. To eat here you have a goat gut are use to eatin spoiled food.
Great place to eat! It didn't take long to get our food. The Tostadas de ceviche were delicious!
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