Starbucks - Visalia

Always fast and efficient! This Starbucks location like most get very busy, however, I prefer going to this location for the outstanding service and overall great experience I get here. Lastly, order online or get out of your car and walk in to order because usually the drive thru is too long of a wait.

On 1/27/22 early morning, I ordered a drink with almond milk because my body can’t tolerate regular milk. I watched one of employee making my drink. I knew it wasn’t make with almond milk because almond milk normally is in a small carton container. I saw her pour regular milk into my cup. Regular Milk is in a plastic bottle. I asked her nicely to confirm with that she made with almond milk. She lied to my face that she did make with almond milk. So, I convinced myself I was wrong, maybe she did use almond milk. One hour later after drinking the drink, I was really sick as I normally is when I drink regular milk. If the supervisor reads this review, please train your employees to be honest with customer, not lie to your customers and make them get sick.

Twice I ordered quad shots and they're not quad shots. but when I was on my lunch break, and too tired after work to complain, I let it be. but after I had been charged twice for the same coffee, I called and must personally waste gas to get my refund. I'll call on Monday.

A good place to get a bold, rich flavor coffee. Tasty, dairy free, non-coffee drinks are a chai tea latte with almond milk instead or a matcha latte with almond milk instead. These are not low sugar drinks though, but still better than something like a white mocha or Frappuccino. The picture is of a pumpkin cream cold brew (contains dairy).

The staff is friendly, and the atmosphere is great for young people before and after school.