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Feedback geven"I had great expectations and they were certainly met. The atmosphere was very comfortable, and the spacious rooms added to the overall experience. The staff were exceptionally helpful and polite. The restaurant had a charming ambiance, and the food was absolutely delicious. Once again, the staff displayed their politeness. My husband made a standard request, and it was handled with a positive and pleasant attitude. We can't wait to return!"
The restaurant boasts a wonderful selection of beers, wines, and whiskies. You can also enjoy a variety of delicious cheeses. Beer tastings are available on Fridays, along with opportunities for wine tasting as well.
We spent a night at the hotel and had a fantastic experience with the service. Upon arrival, we were given a coupon for four ice cream pots to enjoy at the hotel's soda shop, along with two complimentary cookies for booking directly. Our room was spacious and well-equipped. As a boutique hotel, it truly lived up to its reputation!
Nice hotel, friendly staff. Wake up at 2 am very hot and could not adjust air contemp down. It reported the next morning at the reception after I was awake all night, and someone came into the room and verified it was not functional and asked if I wanted a maintenance call. I didn't point out that I'll check soon. Dinner was average and expensive $29 for Strip Loin. Brocolli was stolen, but raw. Breakfast was good. I asked for a walk in the shower when I had a knee injury, but got a bathtub/shower. The same person who checked for ac checked me out and did not offer a discount or a recommendation to a manager or a reasonable explanation for air cone not operational. It would be the question “do they know about these problems and simply ignore them”?. I didn’t have a shower because I couldn’t negotiate the bathtub, so not the “no hot water problem”. I feel if they offered me a discount, I would have rated it higher because I would have considered myself a potentially returning customer. Pillows under pillow cases were yellow, which was very nasty. Must protect waterproof covers over pillows. Costco kirkwood coffee in the room. Cheap curtains that would not completely open to enjoy the street view as they were painted so tight on the curtain bar. Windows would only open a few inches from bottom to top. Hotel is operated on a low budget. Sorry, like another spectator said, I really wanted it to be a great experience, but probably not back.
We are now frequent flyers on the no hot water plan at the Charley Creek Inn. No longer an excuse for this and I 'm tired of the lame excuses and shoulder shrugging about the problem. A beautiful hotel that cannot deliver hot water to your room because you didn 't get up early enough is just wrong. This place is not cheap and guests deserve better. No more...
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