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Feedback gevenI am writing this review while waiting for food because i am appalled at the customer service. i came in and asked if we could place a togo order inside and from there on the guy at the front was incredibly rude! i never leave reviews, but i was surprised at the way he spoke to me as a customer. hopefully the food is good
Love this place! Been going here for at least 10 years now. This is the only place I will get chinese food from! Food is so good! Very nice customer service! Highly recommend them!
I really don 't usually write reviews but as someone who works in retail i never would 've expected disrespect like this. i placed an order at new style, i meant to place this order for china express, as i looked over the website i couldn 't find a button to cancel the order, i then called new style and did not get an answer. i felt horrible for not being able to cancel but figured, hey, someone will eat it. they called me 20 minutes later saying my order was ready, i had responded saying that i tried already to call and cancel the order, the man had said you 're trying to cancel the order? we have been waiting, we close in like 2 minutes. i apologized, and in return i got a scoff and got hung up on. the blatant disrespect dumbfounded me. i did feel really bad, but i feel less bad knowing that a worker who treats customers like this had to deal with it and not a worker focused on their customer service.
Good and nice, every time we’ve ordered from here which is weekly! The food is always warm and tasty, and the service for both delivery and takeout are always top notch Dietary restrictions: Tofu options for vegans!
I had heard that this was one of the best places in Wadsworth, so I was excited to try it, but now I 'm not trusting what anyone says is good in Wadsworth.Food was greasy and under seasoned, hardly any flavor to any of it. Something about the fried rice was just... Off. We couldn 't get through one bite of it.It was reasonably priced though for an order of fried cheese wontons , Chinese donuts, and a qt of sweet and sour chicken we paid like $25.