Chipotle Mexican Grill - Walnut Creek

I like the people who work here. a couple months ago I gave up factory farm meat. Completely. I messed up a week ago with some pepperoni but I?ve been pretty good. I like the SOFRITAS at Chipotle but they?re a little salty. I also think they do a terriblejob of being environmentally responsible.

I 've been here a few times, but tonight 's experience was truly absurd. I came in about 15 minutes before close, ordered a bowl and once I finished ordering they rang me up and told me there would be no guac as I was swiping my card. Why no guac? Because we 're almost out, it 's for online orders only. So I asked them Wait, so if I had simply not paid, and put in anonline order while standing here, I could have gotten guac? Yeah So even though it was 12 minutes to closing, there was noother customers in the restaurant, they HAD the ingredient, and DIDN 'T have orders reserving what was left, they just refused togive it to me. What the actual hell, why would you not tell me that until AFTER I 've paid?

Always big portions and mobile orders ready on time. Friendly staff as well.

Good chipotle. Huge portion size for the chips. Service was fast and friendly. Bathroom was relatively clean.

Yet another messed up take out order. This time, instead of rice and beans, we got rice and rice. Quite a big deal to a hungry kid.