Subway - Walnut Creek

The restaurant was clean and empty when we arrived, as we happened to visit between meal times. Unfortunately, they had already run out of sliders, which was a bit frustrating. Don’t they bake their bread on-site? It would have been nice if they could have just put some more in the oven!

The manager and staff at this Subway are the most helpful I've ever encountered at any location. I just saw the manager personally approach a customer at their table to address a transaction issue where they had overpaid. The restaurant is also very clean and runs smoothly!

I really love this Subway location. The staff is always friendly and welcoming. The sandwiches are consistently well-made and neatly prepared. The owner is also very personable and kind.

I usually stop by this Subway in the morning to grab a sandwich before class since I don't have time to come back between classes. However, yesterday I arrived at 7:40 AM, and although their sign clearly says they open at 7 AM on weekdays, the door was locked. To add to my frustration, an employee came out from the back, made eye contact with me, and then went back inside without saying a word. I understand that delays can happen, but being 40 minutes late and ignoring a customer is highly unprofessional. I won't be coming back to this location again.

The staff was quite unfriendly and inattentive, and they didn't have name tags. I would rather spend a little more money at another place than waste my time here. On a positive note, the restrooms were clean.