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Feedback gevenI was there on 19th Jan 2024 for our Westminster Hotel staff party very good ambient nice location very tasty food and good sections of drinks and best of all their staff members one of the best service I have received after very long time even though I work for a 4 star hotel and thank you Mr DJ for the lovely songs and the girls and boys who were serving food and drinks guys your service was amazing thank you so much for making it a wonderful and memorable evening
It was a great night out with friends experiencing diverse comedy and some drinks. Truly worth a visit whether it be for the comedy or one of the other events they conduct on the barge.
Such great value for money. Such fun. What a great night. Michael Hatcher the compare is so funny and works so hard. We expected 1 comedian and got 4. A laugh from start to finish. Great pizza and a free drink. Nothing not to like. The barge is lovely too. We will be back
We hired the lower deck for our engagement party (for a VERY reasonable price) and it was absolutely perfect. The staff (particularly the lady with the orange trousers) couldn’t do enough for you and all our guests had a great time. Perfect venue size for approx 70 guests. Thank you so much!
WORST CUSTOMER SERVICE I HAVE EVER SEEN I had booked a table at the barge last night to celebrate my birthday with a group of 12 people. I am afraid my experience there was completely ruined by one of your staff, Niklas. He was tremendously rude to everyone throughout the night, it felt like he was angry at customers, to be honest. The service at the bar by him was horrible, he would look at the people with his hands in his pocket like he was doing thema favor. Later on in the evening, he went to tell my friends that the deck was closed and they could not smoke there anymore, which they could have not known, when I went outside to join them they absolutely shocked from his behaviour and they way they had been kicked off the deck, he didn 't even give them time to finish their cigarette, he just stood there staring at them. And again, towards the kitchen was long closed on of my friends ordered a bit of food, which is something that most pubs allow. Instead of telling my friend this was not allowed he waited until we all stepped away from the table to sneak the food away and toss it in the bin, when I asked about it he say you are not allowed food here and it 's gone now , again looking at me like I had run over his dog or something, I don 't really see the issue in having food in a pub that is not providing the service anymore, especially co considering the kitchen closed quite early and I spent roughly £500 on pizzas and drinks already, but he could have told my friend and he would have eaten his food outside obviously. I am really sorry about this long email, but there was more. At the end of the night when he tried to kick us off the boat he said we had 5 minutes to finish our drinks which were about done anyway and I told him we were nearly done anyway but I thought the place closed at 1 am, she said there was no fixed closing time on this location, they close when they are ready. After not even 5 minutes he came again to rush us out at, again in the rudest manner possible, at which my friend pointed out how rude he had been all night and if he could please stop being so impolite to everyone, he did not even pretend to care. We left and when my friend thanked the ladies at the bar he mumbled something after her, everyone heard this. I am absolutely shocked by this experience, which has completely ruined the night for everyone and it was not just us he spoke like this to, I saw him address other customersthroughout the night this way, for no obvious reasons. Although the ladies behind the bar were lovely and location was beautiful, I do not feel I can recommend this place, it has horrible. Apologies for the long rant!