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Feedback gevenTerrible experience, 2 hours 11 minutes to get a small pizza, that I could tell was about an hour and a half old. Dave Portnoy would have given the pizza a 4.2 maybe. I have no words to express on how unhappy I am with the service, this place sucks. Go to Speedway over this place
I work third shift at a hospital and unfortunately at lunch Toppers was the only thing still opened. I ordered a BBQ chicken pizza that 's it nothing else on the pizza. It took 1 hour and 20 minutes to deliver 1 latge pizza and came to 35 dollars. When I received the pizza it had onions and bacon added. I 'm muslim and do not eat pork. I called to have the order adjusted or refunded since my break was long over. They told me they could not remake the pizza and I could not receive a refund that I would need to call in the morning to speak to a manager. When I called to speak to the manager she said because the pizza was not returned and it was the very next day the best she could do was remake the pizza. The pizza could 've been remade that night it 's a whole nother day and I did not want the pizza. I never received a refund nor a pizza and the bank refused to refund my money because I received a pizza although it was not what I ordered. NEVER AGAIN!
Ohhh Toppers.First the service was not really up to par the last couple of visits. This visit in particular I placed my order online and arrived at Toppers about 7 minute after the time that it said it was out of oven ready to go. I enter and am not greeted. Waited for a couple minutes and a gentleman approached the counter and just looked at me. Okay than. I said hello, I ordered online. He states the total. I pay and he goes back and says, it will be out the oven in a few. He then leaves the restaurant (I assume he was a driver).I stayed waiting for 6 minutes more are I notice the orders stacking up on the heat rack. Other customers come in and wait along with me. The lady at the oven after an additional 3 minutes after the other customers come in finally comes and starts searching for other customers orders. Though I'd been standing for quite sometime I donnot lose patience and await my order. She finally gets to me and give me my order.The food has been delicious for a while. But recently, it's been slacking off a bit. After I got my order, you can see the quality in the photos I post. Toppers did me dirty. Pizza small , bubbles in Crust visible with all the ingredients pretty center loaded as if it were slopped together. Horribly distributed butter/garlic sauce on oversized Crust.Toppers Is so delicious and I hate having to put a negative review on a place I've loved, but that is the trend recently. In hopes that it get better .
Ordered thru Uber Eats. The pizza arrived lukewarm, although the driver seemed to have retrieved it and driven directly to deliver it. A good pizza needs a good crust, and this one was nothing special, especially considering they advertise fresh dough daily. It seemed like a premade, frozen deal. Wouldn't order from them again.
We ordered at 12:30, they said delivery would take 30 mins. By 2 they still haven’t delivered the pizza. When we look in the pizza tracking, it says it’s still being made and should be delivered at 12:45. When we try call it automatically turns off and they are impossible to reach. We already payed and they took credit info. I don’t think I will get my pizza tonight and I doubt I will get a refund.