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Feedback gevenWe visited this pub on Thursday evening, the 10th august, for a meal with family and friends who were all in wellesbourne for the high time of a friend. our booking was for 7.15 clock after a very long wait our starters finally arrived at 8.35 and our main course at 8.55 clock. our group consisted of 5 adult and 3 young children, so when the food arrived, it was time that the children were in bed, and the rest of the group wanted to come back to our hotel to the other high-time guests. the debt was not the personal that worked in the pub. .The two young waitresses ran back and forth and took the customer's food and were both very polite and very apologetic about the delay. the management should have found an incentive to get more employees in this night to serve all customers. we had booked in advance, we were not only on the road, like our friends who had a 6.30 booking and had suffered a similar delay. we got discounted from our bill when we complained, and eating was very nice, but that was inacceptable, and the pressure on the waiters would have both earned them a wage rise. I'm sorry, but until the personal is sorted out, I won't recommend the kings head to everyone.
Very friendly efficient service. The food is good, especially the Sunday roasts.
We visited this pub on Thursday evening, 10th August, for a meal with family and friends, who were all in Wellesbourne for a friend's wedding. Our booking was for 7.15pm. After a very very long wait, our starters eventually arrived at 8.35, and our main course at 8.55pm. Our group consisted of 5 adults and 3 young children, so by the time the food arrived, it was time the children were in bed, and the rest of the group wanted to get back to our hotel to join the other wedding guests. The blame for this was not with the staff working in the pub that night. ...The two young waitresses were running back and forth taking food to customers, and were both very polite and very apologetic about the delay. Management should have found some incentive to get more staff in that night, to serve all the customers. We'd booked in advance, we hadn't just walked in off the street, as had our friends who had a 6.30 booking, and suffered a similar delay). We were given discount off our bill when we complained, and the food was very nice, but the wait was unacceptable, and the pressure put on the waitresses should have earned them both a pay rise. I'm sorry, but until staffing is sorted out, I won't recommend The Kings Head to anyone.
It was quite busy on Mother's Day, but there weren't enough staff. The food was excellent, though it wasn't very hot, and the wait between courses was disappointing. We ended up waiting an hour for dessert after our main course. The staff were friendly and apologetic, but having fewer bookings would have led to better service and happier customers. While our table was ready, those with later reservations were becoming a bit anxious.
We had another wonderful roast beef dinner last Sunday. I highly recommend trying the mini desserts as well. The service was extremely friendly, which made the experience even better. It won't be long before we return to The Kings Head again.