Booeymonger - Washington

I'll be that guy. Haven't worked in Georgetown for years and Booeymongers was one of my favorite sandwich spots. Just wasn't the same as I remember.Food: 4/5

This place deserves 0 stars. I called to ask why we received two brownies and not the lemon bars we ordered then was immediately hung up on, by the manager. Called back and asked again. She said they didn't have lemon bars. No excuse about just throwing in something random and was rude on the phone. Specifically requested they call if they were out of lemon bars and they did not attempt to call or message. Not a good way to run a business.

So if I could give a minus star I would. I inadvertently ordered from the wrong store (my mistake I know) via online last week Thursday. Once I realized it, which was immediately after, I contacted the store to let them know and ask to have my transaction cancelled, which led to the run around. That consisted of I don't know how to do it, it's a new system, we can't cancel it. I asked if I could speak with a manager and they stated the manager didn't have time to talk (go figure), but to her credit when I did call back she tried explaining that her manager would need to generate the refund (I haven't heard back at all). I asked to speak with a district manager in which, I was given the number to another store in which they stated BOOEYMONGER did not have district managers and they wouldn't be able to help. Not to be deterred I reached back out to the initial store and spoke with the manager again and assured me someone would reach back out to me and if they didn't she would. NOPE I haven't heard back from anyone. Oh did I mention, that while I was trying to get this resolved I ordered from the correct store, received my order and wasn't impressed. So all in all, I paid for a meal I didn't receive and the meal I did receive was mediocre. The Friendship Heights store was where this all started and the Ballston store is where I did get my order from. Signed: Where's my

Needed a quick affordable breakfast in Gtown. Little hole in the wall that serves diner food quickly. Food was fast and tasty. Only improves would be cooling the dining room down and crisping up the homefries before serving. Worth the quick stop if you're hungry. 10$ for a breakfast plate

Food is ok but overpriced. Portions and quality used to be much better.