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Feedback gevenI am so grateful that this situation is always open late and has the sweetest personal. tonight I bought eis and the gentleman who worked her(Austin) was just the most friendly soul. I told him I appreciated him working and being open so we could get our ice on this cold day, he told me how gracious he was through my appreciation and how I made his day. little he knew that my heart still melts on his skin and that he made my day smaller. the dinge we gave fore pre-Covid (yes, as always eis after 8 pm) meant us so much more now. I can't remember the last time I got the service from such a warm soul. I hope he'll stick around because I'll definitely be back here to give my business a pleasure. many thanks, austin, they are very appreciated. -allos family
Went to the drive through on Wed and asked if I could pre order donuts for Christmas morning, was told yes. By the way, they STILL do not allow their dining room open, only option is drive through. Go on Thursday to order Christmas morning donuts, am told the owner stated they would not be doing this. I said I was told yesterday I would be able to. The woman took my name, number and order and stated she would call me back after speaking with the owner. I talked to the Lord, decided not to be angry and he said, call Keego. So, I did. Well I not only was able to order my Christmas morning donuts at the Keego Dunkin Donuts, I was treated so kindly and respectively! I only live 2 min from the Waterford Dunkin Donuts BUT, will NEVER go again! Also will NEVER accept another Door Dash nor Grub hub order from their store AGAIN! Learn customer service folks!!!!!! Hope you have alot of donuts left over this Christmas!!!!!
This location is the fastest fast-food restaurant around. Every time I get something here it's piping hot (sandwiches), or fresh (doughnuts). I highly recommend the sourdough sandwich: white cheddar, bacon, and two fried eggs on sourdough. It is the best breakfast sandwich at any fast food restaurant!
I went here today at 1:50 and asked for a caramel cappuccino blast medium. The guy was extremely hard to understand. And then after finally asking a few times I understood he said that Baskin Robbins is not open until 2 o'clock but it is a Dunkin' Donuts and a Baskin-Robbins which doesn't make sense. Which explains why their rating is so low they don't care about their customers. You guys will serve Dunkin' Donuts coffee all day long but you will not serve Baskin-Robbins coffee until 2 PM does not make any sense.
WORST a management there is. I could not get in contact for almost 24 hours with any manager to talk about my cake order that they did not make correctly. The wrong color and wrong size for my daughters birthday. We did not have enough cake to feed for her birthday party because they gave me a 9in instead of a full sheet which I paid for was the full sheet and no one would refund me or make me a new cake with a little over a day notice. Completely ruined my daughters birthday and my first experience on buying cakes there, I will never go back.