Domino's Pizza - Waterford

I was disappointed with my recent experience at the restaurant. The pizza, bread, and pasta were all served cold. To make matters worse, I didn’t receive the cinnamon twist I had ordered. They called to offer me a free cinnamon twist with my next order, but it doesn’t feel like a gift if I’ve already paid for it. Now, I’ll have to spend extra time and money on gas for something I should have received. It's frustrating to spend nearly $60 and not receive everything I ordered. Thank you for your attention.

After being disappointed by another dominos location to stand on a big order to feed my employees, the Waterford site has saved the day thanks to the efficient processing of my online order during a lunch break. the manager was very nice, but I felt bad for her that she was the only one that made the food. When I picked her up, she had another job to help her. she was also very apologetic that they were out of the pop for almost a month because they ordered problems. great service!

I am so sick of the excuse of being short staffed. Does that mean food quality goes out the window?

First time placing an order for pick up spoke with someone and she said they can’t deliver due to lack of staff. I’m like wait I said I will pick it up then she just hung up on me! What!!! Seriously? First time customer first impression BAD BAD customer service!! Never will I go back to get anything here!

Ordered lava cake, vegetable pasta and spinach stuffed cheese bread. Lava cake was not available and other two items were burnt. This was the dirst time got burnt items from that store.