Pizza Hut Delivery - Waterlooville

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I am extremely frustrated. I placed an online order for food delivery and received a phone call saying that the driver was outside my house, but nobody actually showed up. I tried calling the delivery driver multiple times but he did not answer his phone. I even provided instructions in writing. I rang the restaurant to complain about my order being missed. This is an absolute scandal.

This restaurant is very unprofessional and lacks enough staff. Most employees are young and the service is not up to par. They often quote a wait time of an hour and a half because they are unable to efficiently manage their orders. The food is either cold, mishandled during transportation, or missing items when it arrives. In comparison, Domino's in Cowplain runs smoothly from start to finish.

Very disappointing experience, this is a £3.49 side. What a shocker. Pizza's were good, but won't be back.

So last week the sent the wrong pizza but didn't answer the phone to fix the issue. Tried them again this week hoping for better.. no such luck. They left a voicemail to say they didn't have ingredients and they would pick their own. Tried to call to say what we wanted but they won't answer the phone. It's been 65mins and still no update and no answer on the phone. Clearly taking on more work than they can handle. Wouldn't recommend.*when they turned up both orders were wrong