Dunkin' - Waunakee

The service was extremely rude. When I pointed out that there were six cars waiting for assistance and only two people working on a large coffee order, the staff member dismissed my concerns, despite there really only being one car ahead of me. The lack of staff isn't my fault. Overall, I would rate the food a 2, the service a 1, and the atmosphere a 1.

I just came through and tried to order myself a pumpkin spice late , I asked for no whip cream and they still put whip cream in it , I asked them to remake it and they did, I went to taste it and noticed they added a shot of vanilla flavoring as well, I politely explained to them that I didn’t ask for the vanilla shot and to please make it again . I was met with attitude from the child who took my order , he said “for next the the signature late comes with vanilla “ I said “ I didn’t order the signature late I just wanted the pumpkin spice “ he then tried to continue to argue with me about my coffee. All he had to do was make the drink correctly the fist time . Instead of being helpful , he gave me attitude because I called him out TWICE because he messed up my coffee , TWICE . I will not be returning to this Dunkin’ Donuts . Maybe retrain your employees on how to treat customers. Food: 1 Service: 1 Atmosphere: 1

- **Service Type**: Takeout - **Meal Type**: Breakfast - **Price Range per Person**: $20–30 - **Food Quality**: 2/5 - **Service Rating**: 1/5 - **Atmosphere**: 1/5 Recommended dishes include the Hash Browns, Donuts, and Egg and Cheese.

We had such a wonderful experience at the restaurant! The staff was incredibly friendly, making everyone feel welcome, including the kids who were excited to place their own orders. For our meal, we dined in and found that the prices were very reasonable, ranging from $1 to $10 per person. The food was delicious, earning a solid 4 out of 5 stars. The service was fantastic, definitely deserving a perfect 5! The atmosphere was nice, although it could use a little improvement, so I’d rate it a 3. Overall, it was a lovely outing!

Always a displeasure to visit. The staff is always rude and i expect a screaming “STILL WORKING ON IT” whenever i tell them i have a mobile order to pick up in the drive through. The young girls working there always have an attitude never replying back to my thank you. I can always count on being judged, uncomfortable and left unhappy. At least that is consistent unlike the drinks that they serve. It’s always up in the air whether my coffee with be in line with a cup of pond scum or drinkable. I would not recommend this location unless you appreciate being degraded. Service: Take out Meal type: Breakfast Price per person: $1–10 Food: 2 Service: 1 Atmosphere: 1