Papa Murphy 's Take 'n ' Bake Pizza

I stopped in to place an order at your Waunakee store. At that time he was helping another customer and when that customer's done the cashier walked away another person older gentleman came to the front of the store the phone rang took their order hung up the phone and then walked away no one greeted me when I walked in no one said anything so I walked out I love Papa Murphy's pizza but I will not get in one from your store . I was going to place a three pizza order sorry for the the inconvenience I must have put your employees through

I am not the type of person that likes to visit stores at closing time and keep people late, however to say that you stop taking orders at 730pm when you're open until 8pm is absurd. I'm not the first person to call this out. It's been happening without change for at least a year. Clearly they don't care. Even more frustrating is when you read the online responses from the company that tell the reviewer to go online and fill out their survey to get a resolution. Why would you expect the customer to do more work and complete your survey? Just another example of a company that doesn't care. It's too bad because the product is good, but at this location the service is terrible.

Tried to call in for an order and no response. Thinking it was the wrong number we made an online order. Came in to pick up my pizza and both employees were not working on anything. When I told him I was there for my pick up he said we are in the middle of making the pizza. He then went to the back of the store and about 5 min later came back with the dough. In the slowest manner possible he began to make my pizza. While waiting another man came in for a remake because his pizza was wrong and another gentleman came in and was not even acknowledged by a staff member. After waiting for a few min the older staff member who I can only assume was the manager was asked by the customer if he could make an order. His response was Its gonna be awhile we are very far behind. The customer responded with that 's okay can I place an order and just come back in a little bit to pick it up? The assumed manager responded with No we are really behind this pizza what suppose to be out 15 min ago. After seeing this attitude by the staff I decided to call the same number that I tried to call before as the phone rang and rang for several minutes before. Turns out the number was correct and was just being ignored by both employees. This papa murphy 's is easily the worst run I 've ever seen. It was not ever that busy when I got there. Any backup in orders was clearly due to lazy employees who clearly don 't care about putting fourth any effort at their job. Honestly I 'm not even mad. I 'm more impressed with how little someone can care about their job. lol

Always good! Never been disappointed with a Papa Murphy's pizza.

Place has gone downhill, have to go out of town for actual Papa Murphy 's now. They don 't do extra sauce or follow order instruction, when attempting an order the great act of how long it 's going to take basically says 'dont order here '