Family Fish Plaice - Waveney

I placed an order 40 minutes ago at this restaurant with my family. We have been waiting, but our order has been cancelled. I have been trying to call them but no one is answering. I am very disappointed with this experience.

We have been regular customers of this fish shop, but since the new year we have been confused about their opening hours. Today, on January 18th, we drove past at 12:30pm and they were closed. We drove back at 3pm and they were still closed. We checked their website, which says they are open all day until 9pm. We want to continue using this shop, but we are unsure of when they are actually open.

This was my first time trying out the family fish plaice (I was feeling a bit under the weather on a Sunday and didn't feel like cooking). In three words, I would describe it as fantastic service and delicious. The freshly cooked fish was lovely, and the chips were good too.

Stopped for a quick takeaway and left praising amazing service and food. As it was quiet everything was cooked to order and we took advantage of the afternoon sun and sat outside to wait on their little patio table. Imagine our surprise when they served everything on plates with cutlery and even lemon garnishes. Fish was moist, sweet and in lovely light crispy batter and the chips weren't greasy at all. Will definitely come again next time we visit.

Since taking the place over some months ago the standard of food and service has improved dramatically and an efficient home delivery service is in place. The quality of the fish and chips have made it my first choice in the town.