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Feedback gevenThe restaurant offers a fantastic variety of homemade pastries that change daily. Don't miss out on trying the Bagel Bombs - they are a must! Overall, you can't go wrong with anything on the menu.
A great place to have a coffee and homemade pastry! It was the best pastry I have ever had...I will be back to buy some bread!
My goodness, the food was amazing. My family asks for it almost daily.
I would like to start by saying that their bread is amazing, always fresh, perfect amount of crunch, soft chewy interior. Their dinner rolls are seriously divine and reheat tasting just as good days later. I absolutely love their bread! Wish I could say the same about their customer service, which is SO poor. The folks that work/manage the shop are horribly rude and are not accommodating. I recently placed a Thanksgiving order for dinner rolls, donuts and cookies. I realized that I would need an extra order of dinner rolls after they stopped taking additional orders. But I noticed on Instagram that they were advertising that they were making more, so I called on the Monday before Thanksgiving to see if they would set some aside so I could pick them up with the rest of my order later that week, on Wednesday. They said no and told me that I would have to stop by the shop in the morning on either Tuesday or Wednesday and essentially hope for the best. I then asked if I might be able to pick up my order an hour early on Wednesday, so I could ensure that I come early enough to get those extra rolls and the woman on the phone proceeded to lecture me about why they asked customers to select a pick-up time and indicated they could not fulfill my request. She was incredibly rude and condescending. Meanwhile, I ordered my pies from Villani's and they were nothing but nice and pleasant when I requested to adjust my pick-up time with them. Honestly, if Virtuoso's had some competition and weren't so close to my house, I wouldn't go back there. This isn't a bakery in NYC where they might get away with treating their customers poorly. There are other small businesses I'd rather support.Update: My husband stopped by the day our pre-order was ready (Wednesday), first thing in the morning, around 7am. He was told they didn't have any rolls ready and to come back later in the day, around 11:30am, which would be after our pick-up time of 9:30am. If we even get any at this point, my husband and I will have made three attempts to get extra dinner rolls. It should NOT be this difficult to purchase bread.
The baked goods at this restaurant are amazing, and they serve Enderly Coffee and Teas as well. I decided to try the Turmeric Ginger Chai Latte today and it was delicious! Their baked goods also make for great gifts.