Dunkin' - Wayne

Just a Dunkin Donuts, yes now just Dunkin', busy morning, but service was good.

I?m not sure if the woman working here was having a bad day, but I still want to be transparent with my experience so this doesn?t happen to anyone else or just so people know what goes on here. I ordered an iced capp and an egg and cheese wake upwrap. I order this on the weekends at my usual Dunkin and it?s always great. As I was waiting for my wrap, I saw that the ladymaking it had just touched a piece of raw, uncooked bacon and then used that same gloved hand to close my wake up wrap. I askedher if that was the order for me, she said yes. I explained I cannot eat bacon for allergen reasons. I apologized for theinconvenience. She then began to yell and raise her voice, telling me that this cross contimatinating happens everywhere I goand it doesn?t matter. I did not respond. She then began to talk about me with her coworkers, and so at that point I called outthat if it was going to be an issue, I?d just take a refund. She then said that I was not going to her a refund because hercoworker was making it again. She said that AGAIN, it doesn?t matter because this cross contaminating happens everywhere I go. Icalmly explained to her that I had not been rude at all in my wish to have it remade due to the cross contimatinating of RAWMEAT and my wrap, and that this does not happen at my usual Dunkin as they are consistently changing gloves. I?m pretty surethis is also basic food safety knowledge. Anyways- they made it again. I was worried about eating it based on their reaction andclear lack of concern for consumer safety and allergens. I will never, ever spend another dime here, and I?m Extremelydisappointed with the workers I encountered today who 1) berated me and 2) watched their coworker berate me and then proceededto trash talk me to her colleagues. I know the food service isn?t easy, I worked in it for five years, but this is Disgustingbehavior

Very disappointed ?? I was giving the wrong donuts. I didn't know until I reached home. They didn't seem to understand what I wanted smh

There was 5 people working here and only 1 of them was working. That young girl was working so hard while all the other workers literally watching her. God bless her and if you are reading this, please change your job. They don?t deserve you.

Only a dunkin donuts, yes now only dunkin,' more busy tomorrow, but the service was good.