Starbucks - Wayne

Not too long ago I was at Starbucks with my daughter, prior to this experience I never had any problems with this Starbucks in particular and have always enjoyed the customer service. Recently however, I was there and there was one employee that stood out to me. Whoever was at the register and took my order, had great customer service, but I noticed in the back there was some tension amongst the other employees. I managed to see her name tag and I believe her name is aliyah. Not sure if she is the manager, but she was definitely not being professional with the other employees. The manner in which she was speaking to them seemed oddly aggressive and it was clear it was making other employees uncomfortable. I don’t know if this sort of behavior happens often but I hate to see other employees feel uncomfortable in their work space and it was definitely something I caught on to. Another customer that was standing along side me noticed as well and we gave each other disapproving glances about the management so it’s clear I was not the only one noticing. Hope management gets better there for the sake of the employees and customers because I would hate for her to be taking my order or anyone else’s.

The drink was good, but that was a little too long. for an expensive soak and smiling cake. food: 3/5

Bad service needs trained participants who really do all dirty very precarious work the Spanish participants are rude and time to change because they are not attentive, as the brand says, the manager is bad the franchise needs training very dirty, the place they do not wash the mischer running this place must have a lot of bacteria

Are you kidding me? I ordered a latte with regular milk and I guess they forgot to put coffee in it. I went back and told the cashier girl then i proceed to throw the cup in the garbage. If you are going to put ppl to serve as barista, make sure they know what a coffee bean looks like first. I've read how horrible this shop at Willowbrook mall is, i guess this confirms that.

They work at gunpoint in this starbucks I guess they all take orders by force