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Feedback gevenWorst customer service I have ever experienced in my whole life. Will not visit here again and not even recommend to anyone ever again.Had a party here rude owner, rude manager doesn’t even have sense on how to talk to customers, talks like illiterate people.
Great place to host an event. We hosted a dinner for 30plus guests there and I highly recommend the place. Food was great, a large variety to cater to different dietary needs, service from staff is great, their staff is helpful and pleasant to deal with,ambience was great. Highly recommend.
We had a buffet. All was good but as compared to other restaurants I visited it was okay.
Nice looking restaurant but service was horrible, not once was I asked if I wanted to drink anything. It a buffet and while I was there on one came to the table to take the dirty plates or ask if we wanted to drink and or even coffee. When I came to pay it came to 85.00 for 2 people, way too over priced not worth it. Food wasn’t too bad taste good but no real selection and 85.00 was for 2 people and that’s before tip… NO TIP that day didn’t deserve it.. total regret going there and will never go back…
I recently celebrated my baby's birthday and opted for a daytime party at this venue. I'd like to share my experience with a few points.Decorations: I had the pleasure of working with a decorator who inquired about setting up decorations before the event. The management was quite accommodating, allowing us to proceed with the decoration setup. This initial response from the management was a positive start to our experience.Service and Charges: I did encounter a minor hiccup when it came to drinks. When asked about serving drinks, I agreed assuming they would be included in the package buffet. To my surprise, there was an additional charge for the drinks which caught me off guard. This variance from what I had seen in previous reviews where drinks were complimentary led to some confusion.Food Quality and Freshness: While the food quality was average and the chat was good, there was a noticeable aspect related to the food presentation. We had visited the venue the night before for decoration setup and noticed that the same food trays from the previous night were being used on the day of the event. Fresh food was only available for a specific item. This raised some concerns about the freshness of the food.Temperature Control: Unfortunately, during the party, the air conditioning wasn't functional. Despite several requests for assistance, the AC was never restored. Instead, a table fan was brought in as a temporary solution, which left some of our guests seeking cooler spaces outside the party room. This unexpected issue with temperature control impacted the overall comfort of the event.Billing Experience: Upon receiving the bill totaling $1300, I inquired about the possibility of a discount. However, the response from the staff seemed less than accommodating, leaving me a bit taken aback. They mentioned our presence the previous night for decoration setup as a justification against any discount. Additionally, they brushed off the AC issue, stating it was functional despite the need for a table fan. The billing experience felt somewhat confrontational.In the end, the party concluded on a mixed note. The serving staff did a commendable job, and the management was cooperative initially. However, certain aspects, such as the unexpected charges, food freshness, and temperature control, did affect the overall experience. Furthermore, the billing interaction left me a bit perplexed, particularly due to the surprise 13% default tip that wasn't initially indicated in the bill. Despite this, I decided to give a 20% tip.I hope this feedback helps others in making an informed decision when considering this venue for their events
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