Dairy Queen - Webb City

The Webb City location is disorganized and ran very strangely. Ive eaten here 3 times and 2 of those were completely messed up. The food was not as good, hot, and fresh as I expected from a new location. The manager was there when I said something but brushed me off. It was just really weird.

Ice cream!!! Was great!! Always nice while out and about

Ordered three chicken strip baskets and ordered extra sauces which cost me like $7 for all the extra sauces for all our chicken strips. They forgot six of our sauces and messed up our daughters kids meal order. Went back through the drive thru to get it fixed and they still messed it up! Oh and most of our food was cold! Usually I really Like Webb City DQ, but after this experience and the amount of money we spent it left a bad experience for us!

I visited Webb City Dairy Queen tonight and ordered chicken strip baskets for myself and my kids for dinner. 7 of our 12 chicken strips were ROCK HARD, COLD, DRY, AND YELLOW WHEN BROKEN OPEN. I spent $28.89 on my order and had to feed the kids stuff I had at home because the food was not edible. I called and spoke to the manager to complain and he offered to write me up a replacement meal . I refused a replacement because I don 't wish to get any more food from a place that is this bad. And all the manager said was that he apologized and didn 't know how it happened. Bad food, bad customer service. Don 't go.

We ordered (online) 2 ice cream cakes on 2 separate occasions within the last month. The first one worked out great! However...the second was for a child’s birthday and this one was a major disappointment. They didn’t have the order, yes I had the confirmation! After a bit of negotiations they found 2 smaller similar cakes at another location. They sent someone to pick them up. Then we went back to the store to pick them up. We ended up still paying for one smaller cake that wasn’t what we ordered and we didn’t get it until the party was almost over.