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Feedback gevenThis Dunkin' Donuts in Webster is hands down the worst. Every day there is chaos even for simple orders and the customer service is terrible. The staff is very rude when you try to address any issues. I would highly recommend avoiding this place at all costs. It might be a better idea to just go to the cigar shop instead.
That's the worst dunkins. never gets her drink right and can't even give them the right donuts. I know the world is short occupied, but these dark can never do anything right. I never have real reviews. but I only met my break because this is the only dunks that can easily get on my way to work.
The donuts are a sweat there plastic with wax taste eating is eating or simply heated TV dinner packages. def do not expect quality here or at any dunkin it is not the personal it is the tyrosen it is the whole brand the only thing they put in the coffee, perhaps the rest is only dukey-fiiller.
I love Dunkin' Donuts, but they really need to step up their game at this location. I have given this Dunkin' several chances, and every time I visit, I am usually the only one in the drive-thru line but still have to wait 15-20 minutes. The coffee is often not made properly, and the food is served cold. I hope they can improve their service soon.
I understand that there may be busy periods during the day, but it is important to always prioritize customer satisfaction. I waited in line for 20 minutes and then at the window for another 10, just to get a bagel on my way home from an appointment. The staff asked me twice, "Well, what are you waiting for?" I found this attitude frustrating and unprofessional.
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