Subway - West Cedar Rapids

We went in around 9pm one night and there was only one person working. Luke went above and beyond for us knowing it would take longer to make our order since he was alone. Luke definitely needs to get some recognition and a raise!!!! I’ll be back to this location as long as Luke is working!

Katie Calvin were very rude and very impatient, they rushed making my sandwich and my pay process… Katie seemed like she was on drugs and was rude as hell, while asking what I wanted on my sandwich, she also claimed that they were out of certain food but the delivery guy was there when I arrived. Calvin assumed I was paying with card so he walked away and when I said I was paying with cash, he sighed really loud and got mad. I also had two hairs in my sandwich because they are clearly not following the food safety protocols… I had a horrible experience here and wouldn’t recommend this location, VERY BAD ENERGY!

Katie was extremely rude and seemed like she was on drugs. Didn’t compensate us for anything they did wrong. I had a coupon and was told I cant use it because she “didn’t have time to put it in”. Very stingy on the food and rushing me. They also claim to be out of a bunch of items but the truck was here delivering a bunch of boxes.

Katie the 45 year old woman was definitely coming down off drugs. She was in a super big hurry as no one else was in line. She asked for my veggies before being in front of them. The hurried through it and put little specs of each veggie. I said wow that is very stingy. She said I didn’t need to be rude with her. I said you’re the rude one asking for my entire order immediately and giving me nothing. I said this a $12 sandwich and I expect decent toppings. She yelled at me in front of two ladies that had just walked through the door. Subway doesn’t have surveys or a complaint number anymore.

If you pull into the parking lot and see a truck that says thick chick with the license plate THICK , just go elsewhere. She 's rude as hell and makes your sandwich with reckless abandon. You want olives on your sandwich, here 's 4 total olive slices. You want peppercorn ranch? Let me drown this for you. You want it toasted? Nope. She wraps it up and tosses your bag across the counter. I will never take my family there for a quick bite again.