Subway - West Covina

Quick, like 2 people in line, but there was like 6 employees behind the counter didn't have to wait, was literally in and out in under 5 min.

Very good sandwiches and very friendly staffs and excellent service.

My sandwich had a plastic piece from a tag or like one of the plastic hook thingies it was embedded in my bread, just disgusting, it must've baked with the bread. Immediately the manager said to replace it but I wanted my money back however I just let them accept the challenge to try again. I didn't bite the plastic but I mean hopefully I dont get sick from any toxins it may have left behind. A gentleman behind me actually had a sandwich replacement and the manager couldn't and wouldn't replace his sandwich without a receipt. Even thought the manager had his receipt and was informed the customer called. With more than enough evidence that it in fact was the mans sandwich replacement the manager still insisted on rules! Which dont get me wrong but that line exploded and they just couldn't get it together poor customer service which needs to be improved by managing staff. Eventhough they did replace the sandwich it was a tasty sandwich bread was delicious and didn't seem to have any particles of plastic which was my fear. Get it together enough said.

Customer service here does NOT even deserve one star...very bad customer service! a worker named Robert, help me out with my order and besides the attitude my sandwiches were cold. I had to go back during my lunch time for them to re make my order. This Rober guy was very rude and with that attitude it looked like he did not like his job.

Thank you Allie and Robert for all your help getting the together sandwiches and delivering them to the nursing staff at Inter-community Hospital. Both Allie and Robert called me to ensure the order was right and delivered then in such a short time, i appreciate you both. Thank you!