Chick-fil-a - West Des Moines

I stopped here on the way to home after work to get a spicy chicken sandwich and some mac and cheese and was not disappointed. as always the chicken sandwich was amazing and the mac and the cheese were fantastic. They had a few technology problems when I stopped, but they took care of it. great eating and great staff that can deal with problems as they arise. Actually, can't ask for more.

I will add this review of photos, what I get every time I get here next time? Just because I haven't entered yet, is because I get everything I get quite instantly when I get my food! I can confidently tell them that this is the best Chick-fil-A around, I routinely have 30 minuets only come to this place and can only say a bad thing at this place so far at a particular occasion, I have in the regular always the spicy chicken deluxe and had a dancing of the fries not hot and crunchy and my sandwich always so easily roasted. the spicy chicken bread is amazing! although I must be honest here. it could be much hotter, it's not spicy enough for me, but any medium and if I could wish anything from Chick-fil-A as a whole, it would be that she's a truly spicy chicken sandwich, a sandwich with real heat, a crazy hot sose and spicier brot! the fries here are 99% of the time always hot, well salted and crispy, absolutely no complaining about the fries other than when they are not fresh, it kills completely what I know they are in the position to be. huge pieces of chicken for a chicken sandwich I will not complain about at all, and I hope that never changes because it's worth it! the original deluxe is just as good as the spicy, but I am part of the heat so that you are the best imo:Great place! nice workers and fast, but during the rush hour .... it sucks! it is to be expected, though this place gets so many customers from a reason. it's great! child-friendly: the workers joke and talk with their children, always have a happy job to take orders and talk to the parents, as they order, always a smile of them and really only seem to work happily overall: proud that if they take care of their workers, they are happier

When we went, it was time to go, so obviously busy, but they need to get away from someone else to manage the journey thru. add the lock or have more workers out to move the line faster. other DSM sites have better systems for their drive thru. that was good. we have two children's dishes and that was hot and we got everything we ordered.

Eating was good and service even better. with a working group of approx. 10 and they brought us through the line, and our food is still hot to us!

Poor supervising/poor safety for the employees. countless occasions of gross/inappropriate behavior towards workers. after mentioning to supervisors, no actions were put into place to make their experience at work safe.