Chipotle Mexican Grill

Tasty food and the amazing military discount keeps us coming back as return customers! However, I want to understand why online orders take priority over 5 customers standing in the lobby waiting to order their food. There were at least 4 young employees in the kitchen and none displayed urgency to serve dining in customers.

Don't order delivery here every time they shrink the portions, I order double everything and what they deliver is the same size bowl. This time I'm writing a review because they literally put no rice in my meal. Rice is literally so cheap, why would they skimp me on rice as well as my double meat orders. Unbelievable, if your reading this go to one of the other Mexican restaurants.

Placed an order online for takeout, because I was in a hurry. Stupid me for not checking my food, due to being in a hurry. Ordered a burrito for my daughter, and tacos for myself. My daughter ate while we drove to her doctor appt across town, which when we got here, is when I realized they gave us two burritos and no tacos. Probably wouldn't be a big deal, except for the fact that A. I'm allergic to ingredients on the burrito so I can't eat it and B. No time to go back to allow them to fix their mistake, because my daughter is currently living in a treatment facility and has to be back by a certain time, and it takes two hours to get there. So A. I won't be returning to this location as although I should have double checked the food prior to leaving, tacos and burritos are different things (plus different toppings and meat choices to begin with) and B. I advise you all double check your orders if you're doing takeout

This review is not on the quality of the food as it is consistently great!!! The reason for 2 stars is the consistent filth of the dining area. I set there last night at the one clean table for 2 and the entire time not one table was wiped, soda area dirty and floor indescribable. This is not the first time seeing this but it will be the last as I wont eat there again and live to far away to do carryout. This makes one wonder how well cleaned behind the counter/kitchen ares is. I am just one person but being from the hospitality industry for the past 22 years, i believe one person matters.....how many have just stopped coming back and not told you or told you why???

You would probably be better off going to a sit down restaurant at these prices. My boyfriend and I went the other day and got two burrito bowls with queso and some chips. The price was almost $35 and the food was just okay. The rice tasted very off from its normal flavor and it was not really enjoyable. I could have had a bigger and tastier meal at a sit down restaurant for that price. Think we will just start making burrito bowls from home if we are craving chipotle in the future. Honestly just not worth the price anymore.