Gino's Pizza - West Hempstead

Ordered a Sicilian pizza pie, got a refund for it bc it was way to salty, the person on the phone was appalled as if I was the problem meanwhile he probably never had someone complain about their pizza do not order their Sicilian pizza pies. Never ordering from them again. They tried to play victim meanwhile me and my family had worse food and had nothing else to eat that day so it ruined our day totally

Just had a super Krispy perfectly crafted sausage slice.... made me come back and get another order... delicious one of the most hospitable staff during my visit. Will definitely be back again.

Gino’s is one of my favorite pizza joints in town but today I was disappointed to see that the pizza makers were really rude. The guy in the white shirt called the delivery lady 'stupid ' because she had to cancel the order after she picked it up. She explained that her car had some issues and she needed to stop the delivery, but he kept insulting her. It was hard to watch. Remember, kindness goes a long way. Everyone has their own struggles.

I tried to call and order over the phone for delivery and the person taking the order was very rude and nasty and impatient. Within 54 seconds of me giving an address and trying to order. I felt like I was being rushed with placing the order in the process of me being rushed I was spoken to with an unnecessary amount of attitude. Which made me not even want to order within 54 seconds.if the staff member on the phone was patient enough to wait for me to pull up my notes to read him my order I would of spent 57.95 without taxes and a delivery fee. I’ve eaten there twice. The food is great. Customer service I experienced today was terrible. Hopefully the owner or manager sees this and retrain their staff. This can be a big turn off for customers that’s spending they lost me as a customer. Great food customer service needs to be retrained or if having a bad day maybe consider taking the day off.

Ordered a Chicken Parm Hero for the first time today…What a sandwich!!!This was hands down one of the best Chicken Parm Hero’s I have ever had. I can’t say enough. Do yourself a favor and order one now!!!!!!!Sorry no pic to share…it didn’t stay on my plate long enough!