Wendy's - West Jordan

I feel like I'm being pranked. I ordered a Dave's Double with just cheese and mustard, but they delivered it with cheese, mustard, and ketchup. I sent it back, and the second burger came out with the cheese and mustard I requested. However, the amount of mustard was barely enough to cover a nickel. I didn't know mustard could be so pricey! I'm relieved I didn't order through the drive-thru.

When did Wendy's become this good? It's actually pretty affordable too. Those Ghost Pepper Fries are incredibly tasty—what's in them? My wife had the same reaction when I brought home the food for her. Wendy's has officially become my favorite fast food spot now. Their Jr. Bacon Cheeseburger, nuggets, and those ghost fries—delicious!

I ordered at the drive-thru a couple of weeks ago, getting four medium combo meals. Unfortunately, two of the sandwiches were not what I had ordered. I completed their survey, and the manager called me back to offer two free combo meals as a compensation. However, when I went to pick up those meals, I was told I could only have small combos instead of the medium ones I originally ordered, which I thought was pretty stingy. I accepted the free meals anyway. When I got home, though, the order was wrong yet again—one sandwich was supposed to come on a pretzel bun, but it had a regular bun instead. I recommend avoiding this Wendy’s at all costs, as they seem unable to get even the simplest orders right.

We generally come to Wendy's for lunch, but this time, it was for breakfast. And I have yo say, I will never come here again for breakfast. For a fast food place, the cost of a combo meal was ridiculous. 2 breakfast combos cost us $18 &change. For that price we could have gone to Black Bear and had a wonderful, full meal, with change back. Our Wendy's food was sub par, but the coffee was good. We will not come here again for breakfast.

Very lousy experience. All I got was a biggie bag and they took 20 minutes to get it done; not living up to the fast part of fast food . Granted, there were a lot of people in line in the drive through, but i was watching, and they weren 't putting orders out there very quickly either; maybe one every couple minutes, and for fast food, you need to finish around one order a minute or quicker, even if it takes a few minutes for one order to get done. The food was lukewarm by the time i got to my car and tried it. The kid at the counter looked completely lost (maybe he 's new? I don 't fault him so he probably wasn 't trained very well. I watched him almost put my order together wrong (and then someone intervened to make sure I got the right food , and he spoke so quietly I couldn 't hear him from 4 feet away. It wasn 't particularly loud in there, as the lobby was nearly empty except for myself and a couple of other people waiting for their food. I conversed very easily with them at a normal volume. Someone train him! Then we get to the food. The quality was bad. Wendy 's slogan is quality is our recipe, but this location must have thought that means *poor* quality is our recipe . The drink was watered down, i assume to cut costs (but that 's like, a penny an order? Maybe? , they skimped on the condiments on my burger, and the nuggets were overcooked and dry, except one somehow. The fries were kinda lukewarm, but I 'd been waiting a while, so they probably just cooled down. Wendy 's is my #3 all time favorite fast food chain, but if I had only had food from this location, it wouldn 't even make the top 20. To conclude, just go to one of the other burger places in Jordan Landing, or go to Chick Fil A, just across the street. They at least know what they 're doing. If you absolutely must have Wendy 's, find a different one. The wait is not worth it and you could go to another Wendy 's and have your food in the same amount of time it would take to get your order here.