The Shakery - West Knoxville

S’more was delicious. Kids and wife enjoyed their desserts. Overall great experience just was slightly cramped inside ordering.

Service was a little slow (understaffed like everywhere) and they were out of a lot of flavors, but the ice cream we did get was good!

Great shakes and banana splits! Thank you for continued support and business!

Not good. Took over an hour to finally get all of our order!! Plus they tried to blame it on us, saying we messed up our order. That they go by the numbers, is how they make they orders. How does 59 ever go before 58. It took 15 to 20 minutes just to get orange sherbert shakes. We wouldn't have gotten the smores shake if we hadn't claimed it because they tried to give it to someone else. When we went to check on the gorilla shake, my daughter got yelled at with a lot of attitude and told … – show

My shake was delicious. Only suggestion is that the workers keep their hair pulled back. The girl had long hair and when she was leaning to dip the ice cream her hair was hanging down inside the cooler.