Baskin-robbins - West Orange

Clean place, friendly and friendly staff, no trip through.

There is mixer broken since last year! had no smooth milkshake from there in a long time and they always say they can't do. the

Wonderful experience with baskin robbins. an order of a birthday cake, just to tell me that they don't have it on the day of picking up. I called 2 days, a day and the same day of the pick-up date and no one answered that they are on the phone. I wouldn't go into these, nor to baskin robbins.

I have tried to order from them on DoorDash and Uber eats whenever I do they cancel my order if it’s close to closing or after 7:30 I can never get an order. It’s like the 10th time this has happened. One time recently I thought oh maybe this is the day I’ll get my order. Welp to good to be true, A rude associate called and said they didn’t have one of the ice cream favors and when I said “ok, so what are the options”? He gave me 3 options I picked one and he immediately hung up on me. Then he called back and said we don’t have your other item either so I said I’ll just cancel with the app. I guess I’ll just support another business that appreciate people still trying to support in this pandemic ??‍

This place is a combo Dunkin Donuts and Baskin Robbins. I ordered a 2 scoop sundae and my wife ordered an iced coffee. The sundae was so-so. The snickers topping tasted stale. My wife was pleased with her iced coffee. I should have ordered an iced tea instead.