Chipotle Mexican Grill - West Orange

It's really disgusting how a worker spoke to me there. I went to pick up my online order and it wasn't on the rule. the woman asked me my name and I told her and she was like “good there is no order here for you” and I showed her my phone where it was picking up and time said, and she looks at me and goes “good it is not here” and I said to her “I paid for it and it is at this place. and she rolls her eyes on me and continues to be incredibly rude. I will never return to this place. this worker should be released immediately. that's not how to talk to someone

Horrendous experience at this chipotle. I placed an order for 12:40. Showed up on time to pick up the order. Stood for 20 minutes while no one helped me. I finally asked someone if there was an order for my name. They told me they already made it and someone picked it up. I explained to them I did not pick up the food as I was the one that placed the order. I then asked if they could just remake the food and I will happily wait. They proceeded to tell me it was my fault the food was stolen and I needed to leave the restaurant. I then talked to customer support who told me there was nothing they could do and “thanks for choosing chipotle”. If you still want to support this chain please at the very least never order from the West Orange location.

This location rarely has all the menu items everyday. Today they had no vegetables. Yesterday they were out of white rice. They can't ever keep upFood: 3/5

It's been 2 days I'm waiting to get an order sent to my Nurses on the oncology unit at Cooperman Barnabas. It's been 2 days of letting my staff down because Chipotle customer service is terrible. It's all handled by a 3rd party and you can not get in direct contact with restaurant. I was promised extra drinks , chips and dips for the inconvenience. Instead I'm stuck with an almost 300 dollar bill , no food and an upset nursing staff.

I wish I could leave 0 stars. I literally went there today for lunch. Got the order wrong multiple times. The beans weren't fully cooked and the meat tasted like a salt rock, threw it right in the trash! Worst Chipotle I've ever had.I'll just troop it to Bloomfield if I crave Chipotle again.