Kfc - West Sacramento

Food always good but this location we have had to wait 20 to 30 minutes because they seem to not have dark meat available. Very pleasant staff.

25 minutes for a Chicken breast and poor customer service

I had a bad experience once before at this KFC AND ITS BEEN A LITTLE OBER 6 months so I thought I would try again today.Bad, bad, BAD DECISION!I ordered two things only and both things were a disaster.The chicken pot pie was dehydrated with no sauce inside. Then the apple pies had salt all over it! SALT! Really?No stars at all if they didn't force me to put one to post.

Just went to our only KFC in West Sacramento on Westacre Rd. Haven't been there for a long while because their service sucked. So today I decide to go there and order my usual, 4 crispy breasts and 2 large fries. I was told by the lady at the window that they had NO BREASTS AT ALL and it would take 30 to 45 minutes to make some fresh. By now I'm pissed! This is the same **** that happened before and why I stopped ordering food from this location. If the manager can't do her job, then fire her ass and hire somebody who is competent to do the job right. I wish this was the end of the story but it's not. Looked in my rearview mirror as I was leaving and saw my next-door neighbor behind me. I left the store and drove home. The neighbor arrived a short time later and had 2, 16 pc chicken meals WITH BREASTS! All this location does is tarnish the great reputation of West Sacramento, CLOSE IT DOWN!!!!!!! I'll save the part about the idiot in the drive thru window that speaks and understands very little English for another time.

Great food, not a long wait. Friendly atmosphere. My only complaint would be that there seemed to be a lot of homeless people all around this location, miss drugs in plain sight! So my advice to those of you with children would be to just be careful! Once you're inside you're alright. Great customer service though!