Kfc - Westland

I had a frustrating experience with an online order at this restaurant. They wouldn’t let me pick it up through the drive-thru, which left me without anything to drink while I waited. After about five minutes of trying to get the manager's attention, I was told I needed to prove that I had paid for my order before they would assist me. They seemed to overlook the fact that they often get orders wrong in the first place. The manager gave me the standard responses, but it felt like they didn’t really care. I live just two blocks away, but based on how I was treated, I won’t be returning.

Went to this kfc to buy some huh and I asked for some hot sauce, they said kfc doesn't wear hot sauce. then I asked for a side of the spicy sauce that they put on tender and they refused. you'd better paint chips. her huh was so dry it was unbearable, take her my advice, go to popeyes, also btw her customer service is terrible if her workers don't want it job then fire her, or I will never get back

Ive been going to KFC for years, just moved out here, gave it 3 chances. This one was the last straw! Food looked like it was made by my unborn child and the lady in the drive through need to learn communication skills.Not to mention i paid 10$ for a chicken bowl, she tells me it wasnt a meal? So no drink. Get home the bowl was only filled 20%. please NEVER go here, save yourself the money and the headache.

I used to visit this restaurant frequently and always had a great experience with the staff. However, after my recent visit, I’ve decided that I won’t be returning. While I was looking at the menu for less than four minutes, I was approached rudely by a staff member who wasn’t even trying to be discreet about asking if I needed help, even though they had done so over the speaker. I would have understood their impatience if there had been a line of customers, but there was no one behind me. The staff members were just standing around chatting, showing no regard for customer service. The only positive moment during my visit was when a person in front of me, who was working at the spaceballs, resolved an issue. Overall, I’d rather eat my own foot than come back here.

Freedur settings like ridiculous to explain the design is to get rid of the days food supply quote 2 hrs before minus bone in chix. a problem? wait time not even an option? so if you want a late dinner, kfc not unless? tisch scraps w/ no discount for inappropriate, really? aim is to fulfill the sales quota; not to accomodate customers;Beware n0! chix on a chicken stable? due to neglected mngmnt. decides to disregard a KFC policy, has no bone in chixbeware! serviced aim is only midday or early evening; for standard chix service, yes very friendly, tell them how it push out leftovers no thanks, also not negotiation services for lack of uncomfortable waiting times possibly post a sign up! prior to driving waiting ordinary cuz it is automatic cuz to work with workers too? are standard procedures? umshameful address this non-compliant standards for cost-cutting or later options to promote minimal day-end food flushing, which has not sold?w/out? cost reduction only in line service? so they also reduce ur standard procedures to change it back. on line 1st quantity lack? or are they uncomfortable waiting in line surprises not nice;When advertising buckles by chix close 2hr previous; w minimal chix options and the culpture please do not excuse horrific decision about mgmnt part, however a f idea.i heartland chix is the best also they mark down and give them the option that after 6 p.m would not be fresh; limited chix: i suggestion for a change of the directive.unan acceptable to press W/in a franchise who thinks necessary pleasant quality minimal over quantity full price negligible service plz eliminate the ridiculous make customers drive thruonly suggest1 hr. w/ option to complete daytime orders buckets of chix. T.you