Wendy's - Westland

I really love Wendy's when I need a quick meal. Everyone knows that a Wendy's burger has that homemade taste, like I made it myself. While other fast food options are decent, there's a noticeable difference when you compare them to McDonald's or Burger King. You can definitely taste it!

The service was extremely slow. It's not a fast restaurant, which has always frustrated me, and now I remember why.

To begin with, it seemed like nobody wanted to be at work this morning—by 10 o'clock, I expected the staff to be ready to serve customers. Unfortunately, the eggs on my breakfast sandwich were so old they had started to turn a greenish-brown color. They were hard and honestly looked like a fake breakfast you’d see in a kid's toy set. After I packed it up, I returned to Wendy's to get my money back since breakfast was over and they couldn’t replace it. They asked if I wanted to eat something else, but I declined because I was busy and really wanted my breakfast, so I simply requested a refund. The staff didn’t seem pleased with my response and tossed my money back to me rather rudely. At this point, I have no interest in returning. The attitude from the staff was completely unnecessary, and the food was far from fresh. Never again!

White lady on the window very rude and evil. 5 minutes for them to say hello to the loudspeaker and then gets a job because they only work two people. not my problem fixes her job and maybe the people would want to work with them

I have been here ateast 5 times within the past month and there is always something wrong with my order either the food is cold and I have to go back and get a cooked order or something is missing in my order like sauce maybe even napkins or a drink this time I asked for extra butter and honey on my sandwich and it comes as dry as a napkin I can barely eat without having to drink immediately right after I asked for extra honey butter and they did not give it to me on either of my sandwiches the lady at the drive-through was rude and they are careless because I asked 2 to 3 times for extra honey butter I have not called back any of the times they messed up my order excerpt this time I finally do, and there is no surprise they don’t answer! I am greatly fed up. Terrible service.