Whole Foods Market Wheaton

Spacious location with ample parking spaces. However, the area is pretty busy with traffic. Prices are reasonable. Cashiers are always very friendly and helpful. I do like the hot food options and salad bar for lunch. I come to this location for groceries or lunch since I can 2 things done at once. It's also convenient for Amazon return.

I bought a carrot cake. Such a disappointed cake. Too much icing! The hall of the cake is icing! I thought or believed that Whole Foods market thought about the customers health. I will never buy this cake. But I like the foods at Whole Foods! I like this supermarket.

I 'm so confused. My sisters and I wanted to try out the Brown Butter Cookie Latte that has been viral online and at the cashier I just said, Do you guys still have the brown butter cookie latte still? and the worker (not sure of her name but it was something similar to Cheyenne) there was absolutely rude for no reason. She answers in a very soft and annoyed voice, yeah? do you want any thing else? My sisters and I were so taken aback because just before we ordered, she was laughing and so happy with another customer sitting down. She also kept a straight face and monotone voice so it confused us so bad. We genuinely have no idea why she was acting that way only to us? The latte was really good though so that 's why I 'm giving 1 star lol. But I don 't think I will ever get coffee or any drinks there again, maybe just shopping.

Came into the TapRoom while my wife shopped next door. Took a seat at the bar and waited....and waited...and waited. Was still waiting 20 minutes later when my wife came in. Left empty handed . Nice work!

I don 't know what it is about customer service these days, but it 's horrible and it 's not just teens who suck at it, it 's older adults as well. I check into the stall to pick up my groceries and I 'm waiting several minutes, as per usual, but then I turn toward the door and I see a woman with a cart and bags waiting across the street just standing there. Then a couple minutes later she 's on the phone still standing there. I proceed to get out and check the trunk. Then she disappears back into the store. I get a VOICEMAIL saying she didn 't see me in the stall. I was the only car in the curbside area!!! The voicemail said she 'd wait a few minutes then have to restock my stuff. So I checked in AGAIN on my phone, this time it 's erroring and no one is coming out. So I go inside to customer service (my kids are in the car mind you, with gramma). The teen in customer service is half listening to me and basically told me I 'm too late and she 's likely restocking. Doesn 't ask for my name. Doesn 't try to flag down the lady to stop her from putting everything away. Does absolutely zip. This is the customer service desk!!! So I 'm leaving saying their system is absolutely ridiculous. I get in the car and leave. Then I decided to call the manager. I get the same teeny bopper and I demand to speak to her manager. The manager gets on the phone, hey, this is Sarah... I 'm like heeeey Sarah, your team absolutely dropped the ball on my order blah blah blah. She tells me she needs to confirm the story on her end and get back to me. She doesn 't call me back, someone else does, and the only thing they offered to do was deliver my stuff that she said had not been restocked after all???? I don 't believe her story for a second because when I was inside I saw the lady walking up and down the aisle putting stuff away from the paper bags. I told them I don 't want them coming to my house!! I was so mad and wanted them to make it right, but she offered no solutions until I finally squeezed a $20 GC out of her, to which I said forget it. These people have absolutely no empathy for their customers, not sure who they think they 're working for, maybe they 're produce and fine cheese sympathizers. I will never order another curbside pickup nor will I go to this location again.