Rubio's Coastal Grill - Whittier

I absolutely love their Honey Chipotle Argentinian Shrimp Bowl! It's my favorite dish on the menu. The combination of flavors from the guacamole, black beans, onions, and rice, along with the shrimp, is so delicious! I highly recommend trying it.

I had a wonderful meal consisting of two fish tacos, a corn shrimp taco, some chips with salsa and guacamole, along with pinto beans and rice, all washed down with iced tea. The food was great! The cashier was very helpful, making for an overall positive customer service experience.

I had a disappointing experience at the restaurant today (01-31-22). I stopped by during my lunch break, and despite being the only customer, it took quite a while to get service. The staff forgot my salsa; the girl claimed I had said no, but she seemed distracted, wearing earplugs and talking on her phone. When I finally got back to work, I noticed that the shrimp didn't taste fully grilled. I'm just hoping I don't end up getting sick. Overall, it was poor service.

Lost my order that I place over the internet, and when we try to pick up the order, they say order was previously picked up, lost or previously picked up?? They didn?t make an effort to correct the mistake, another crew member offer to remake our food. We shouldn?t have to almost beg for them to fix the problem, mistakes happen and I totally understand, I just don?t need someone give us attitude cause they lost or give away our food. Customer service training needed at this facility for sure.

I don?t believe it. Of all the places for me to review, I?m leaving one for a fast food restaurant. But as I sit here enjoying my meal with my wife, we can?t help but to recognize this place. Even though it?s the same Rubio?s name as the other locations, this one was particularly good in their taste and service. I was met by who I think is the manager, Benjamin, and the staff member Abby today when picking up my order. They were both very friendly and helpful. The cook line staff also seemed to be enjoying their job, something you don?t often see in fast food restaurants. Almost as (or most) importantly, the quality and taste of their food is so good. My wife and I love Rubio?s and we will be coming back to this location in the future!