Chili's - Wichita East

So disappointed, had an expected 15-minute wait, down from 25. We were seated and presented with menus, then sat there for 20 minutes without even a drink order or a stop from the wait staff. The people after us were seated and served. We turned on the “call waiter” button on the table display and waited an additional 5 minutes, nothing, with 2 waitresses in the area, neither even looking at us. We got up and left.

Food was ok. Fajitas was not the best or worst we have had. We have jad it before and it was great. Had a coupon for free cheese dip but expired on Jan 5…asked if they coukd honor…blunt no…didn't check with manager. It was out by a few days. Many restraunts give. you some grace time…they made a mango daiquiri…just a glass of ice.

45 minute to 1 hour wait, and half the tables were empty.

Burgers were raw in the middle, chicken was over cooked and dry, avocado was brown, no drink refills because the server never came back.

Terrible experience simply picking up a To-go order. When I called to get an update, the young lady that answered (Alexis) hung up on me. Extremely rude when she finally came to deliver the food. Not an ounce of customer service.