Chipotle Mexican Grill - Wichita Falls

The cassians laurie had an evil attitude and did not want to answer when I asked their. I work as a food service worker and was really disappointed at my service today, as I really like to come to chipotle. I really hope this can be fixed.

Visited this location multiple times in previous months, always seems to have one issue or another. Most of the time just out of stock on one thing or the next (forks, hot sauces, soda machine out of syrup) This visit was the motivation to write a formal review, as usually it's never enough to waste my time with. I got multiple orders, tacos, quesadilla, and a bowl. The Tacos had about as little ingredients on it you could possibly think of Including the Guacamole (which of course I paid extra for), Maybe an ounce of guacamole between 3 tacos? One Taco basically had 80% the ingredients, the other two were like eating an empty tortilla. The steak in the Tacos was cold enough It felt like it just came from the fridge... The Bowl was in the same boat, very little of every ingredient, enough so that when I opened the lid, I could see the bottom of the bowl. Lastly the Cheese Quesadilla.. I don't even know where to start, the fact that I was charged $9.65 for a tortilla and maybe half cup of cheese? (Making it cost .55 more than a chicken bowl which actually has sustenance to it). Basically, ate a toasted tortilla with a tiny pocket of half way melted cheese. Just very unacceptable all the way around, I would somewhat expect this if they were 30 people deep in line, but it was just myself and one other. I would say as a whole, the quality of the food was good, taste wise. Needs work on keeping temperatures once it leaves the grill and comes to the front line. Also work on putting your employees that care about quality on the front line assembling the food.

I don't know what was going on, but we've never had Chipotle this bad before. Most of my meat was inedible, and the rice was old and crunchy. The kids quesadilla was completely soft and floppy.

Guacamole is always brown and smells/looks as if it’s been sitting out all day long. Just ordered to-go at 6:30pm and the guacamole smelled bad and was brown. So disappointing.

Chips were stale, steak over cooked, rice under cooked and way over priced. I usually love this place but the last few times I have gone have been very disappointing.