Elly's Pizza - Wilkes-Barre

Was a great place. The last time I was there they messed up a very simple order (put pepperoni on a pizza) and instead of trying fix it or apologize they told me to bring my now cooled pizza down to the store and pay the 2 something and they'd the addpepperoni I ordered to my already made pizza. Yum. Cold, uncooked ronnis on an old pie! Perfect! Then they kept asking me whatrace the girl who took my order was. The whole thing was weird and very uncomfortable. So that's why I no longer go there anddon't recommend it to anyone else.

This place used to be good. Their food is still delicious when done correctly yet for the past year or so it's been hard getting a proper order done right. And their customer service has been less then par. Such a shame as this used to be a good spot tograb some grub in this ghetto. Forget trying to place an order via phone or online and if you do pay in cash when you arrive forpickup. Check your order before leaving.

The food and service quality has greatly depleted which is a shame because this used to be a decent place. The oil for the fries must have been a month old and the wings weren't done. Now they have water leaking from the ceiling and kids running around inthe kitchen. Also, DO NOT USE YOUR BANK CARD or debit card. If you have to go here use cash.

This was actually my second time ordering from here. The first time wasn 't a bad experience but today 's experience is pretty unacceptable. I ordered from here today at 7pm through the slice app as Ive done before. At 8:30 I called just to see if myorder was being made or if out for delivery. The girl said we were backed up on orders all deliveries are out the driver hasabout 7 deliveries . Sure no problem I can handle that .... Its 10:46 pm and they are closed and there is no delivery guy at mydoor with any type of food. WTH I gave it 2 stars because I did like the food last time but this time I have nothing but thisexperience to rate on. Thanks to the guy who called me to let me know there was no bacon that deserved a star as well.

Their food is pretty good. I have been a customer for quite some time now living within close vicinity of their establishment. It has really gone downhill though overtime. The staff is very, VERY rude. The young girl who answers the phone is way off basewhen it comes to customer service. I am pretty much done ordering food from this place. $18 for 18 wings, $1/wing? Outrageous,their online menu states $12.99. Nobodies wings are THAT good. Terrible.