Jersey Mike's Subs - Williamsburg

I had a problem with an order, I paid for something, I did not receive the item, I asked customer service for the $5.55 refund customer support at the NJ headquarters said the owner would reach out to talk about it. Took over 30 days and it finally got resolved with zero help from the owner. In the headquarters notes they claim they asked the store owner to reach out to me multiple times, the owner never did.I used to go to this Jersey Mike's up to 5 times a week.I don't plan on ever going again.Same applies to the Monticello Ave store.I have zero respect for this/these franchise owner.

The sandwich was tasty but the meat was so thin you could see through it. It was like a wish sandwich. I wish it had more meat for the exorbitant cost of a giant. Service was excellent. It is always cold in the shop.

Really good cheese steak and Italian sub. Didn't expect a chain to be as good as it is. Will definitely go back.

Service was awful the customers should be right employee was very rude the meat was so thin off the sandwich wasn't a great presentation on the food . I have never been to restaurant so dissatisfied.

Have been here a few times. Great at working with people who have food allergies. Also noticed a discrepancy between the online menu and in-store menu and brought it up to the staff. The online menu was corrected within 24hrs. Great place with fresh, high quality meat.