Zoës Kitchen - Willow Grove

Our dealership ordered from Zoe’s Kitchen through the Zoe’s Kitchen App. They use a third party service for delivery services. Food arrived and items were missing. The employee and manager on duty was not willing to refund me as we were not driving for the missing items: they were rude and would not tell me the Manager’s name and hung up on me 3 times as I said I was reporting to corporate. I see there are other complaints as well over the past 2 months. Sounds like bad management. I will never order form here again and nor will our dealership. They lost good customers because they were rude and this is unacceptable customer service. We ordered here all the time and had no complaints until now and we certainly will not be ordering from here again!

Love Zoe's, and it's a healthy alternative to the usual eat-out lunch. Quick, friendly and delicious. Love their chicken. Love their chickens and beef kabobs!

Food is always good, service and cleanliness could be better. I ordered a harissa salmon pita one night and they gave me something with chicken in it. No big deal, food tasted good, I'm willing to give second chances. Ordered again a week later and my wife found hairs in her chicken salad. I'm a fair person one star reviews are reserved for establishments that poison me, but I won't be back here.

The food is good but minus 3 stars because none of the employees wear gloves when making or handling the food. Some of them weren’t wearing masks either.

The employees were very courteous and helped me with choosing vegetarian selections. The bowl I selected was very flavourful and fresh. The Falafel was delicious and the accompaniments were tasty as well. The space was clean and they have outdoor seating too.