Chipotle Mexican Grill - Wilson

I placed my order through the app, and despite providing written instructions, they completely messed up my burrito. This Chipotle location is 30 minutes away from me, so I ended up driving for an hour to spend $11 on the worst burrito I've ever had.

1/23/22 It was my very first time trying chipotle. Wanted to see why it was so popular. Verdict: it ain?t all that. Store seemed cleaned when we came in. It wasn?t busy. I got the 3 tacos (chicken, pork and barbacoa) with the spicy red sauce. I was surprised that they put rice in the taco and asked if I wanted beans in too. Wut? Isn?t that just a burrito then? The only meat that had flavor was the chicken, tasted like smoked chicken. The pork had some flavor too but the barbacoa was gross. Had no flavor at all. My fiancé got the burrito and didn?t realize that the guacamole and cheese was extra. We spent 30 bucks. Sure the food seems like fresh but no flavor at all. Staff was decent. Bathroom was clean. I like trying new places. Crossed chipotle off the list. Won?t recommend it unless you wanna taste an upgraded Taco Bell.

I don't normally write reviews, but the service I experienced here was so poor that I felt compelled to share. The staff was impolite, and they seemed irritated that I placed an order. Additionally, the tables and floor were quite dirty, which makes it hard to believe they received a sanitation score of 95.5. The management really needs to be addressed. I would recommend avoiding this place.

My husband and I drive from Nashville just to dine in. It was 9ish and the employees have already started to let the food run low. We waited for queso but at least 10 ppl after us was waiting on steak. The cooler in front was closed. All the lemonades were empty and clean. This location need better management.

This Chipotle is fantastic! The staff are incredibly friendly, and my order was ready on time and exactly as I wanted it. They even offer a drive-thru option for picking up your food – how amazing is that?!