Starbucks - Wiltshire

The venti iced latte coffee was excellent here yesterday and the solo server was a cheerful and welcoming chap (somewhat surprisingly) as he is about to become unemployed as this branch is closing today. I heard him explain to customers that the landlord has increased the rent but the franchisee decided not to pay and pulled the plug. He was explaining this as I was negotiating reaching the counter through packed boxes of Starbucks inventory on the floor. packed up for removal so the cafe was soulless. As well as coffee I noticed they sold cheese bites. Now these aren't available in Northern Ireland so I asked for the cheese ham to try them (they offer another type but I can't remember as I didn't want that one anyway) so I got the last portion £3.3. They are like mini omelettes enhanced with tasty cheese and they were pleasant enough but I won't buy any more too pricy and not punchy tasting enough for a snack. We arrived in this town as a first. Never been before and as it's an ancient town we decided on it as a base to explore and to return to Avebury and Bath. The place is in a sorry state with lots of businesses shut and in terms of takeaway places most wanted cash. There no late night shopping either as at 6pm it largely shuts down. I noted that this area voted for Brexit and succeeded in contributing to make this country poorer. It's Tory controlled for now and maybe that won’t change. Like many English places we visited this trip it's not car friendly with double yellow lines everywhere so at least the road paint seller did well. Not one street had disabled parking space yellow lines for miles even into residential areas. There's little sign of any upturn here about, with mortgages going through the roof, thanks to an incompetent government that managed to squander about 80 billion pounds in about 40 hours which is an odd, very expensive thing for them to do, as their still lauded, former (now deceased) leader said in the 1980’s ya can’t buck the markets. She got that right. And as the folks of this town can see, they got what they voted for. It will always be thus. Bye bye Starbucks. Next....

I popped into Starbucks for a chai latte and a snack to break up my shopping trip, I went upstairs to sit down, scroll my phone and relax. I was shocked to see the place was Absolutely filthy. Food on the floor, all the tables where dirty. I was the ONLY person in there, it was 3pm. There was 2 plastic bins in the middle of the room overflowing all over the floor. Dirty cups and rubbish everywhere, I felt gross, there was no where that looked clean to sit, I started to wonder how clean the preparation area was and it put me off my drink and my food and I couldn’t relax. I swiftly left. Really disappointing as ir cost over £10 for a drink and a yoghurt and a numeric shot,

You tend to know what to expect from Starbucks the coffee, food, seats, tables etc are generally the same everywhere. And they are all good. But this place is the best place in Trowbridge because the staff are really friendly. You can tell by seeing them interact with the customers. They seem to know the majority of them, and know the delivery drivers and anyone else coming in for whatever reason. I see customers sit at the service area and talk to the staff because they obviously feel comfortable enough to chat with them and know they'll get a friendly response. And that probably means a lot, especially after the couple of years everyone's had. For some reason every time I order the same drink it's a very slightly different price, and I haven't worked out why yet. I don't like to ask though.

I am not satisfied with the staff discussing my extra syrup addition in my drink, especially since I am a gold member and entitled to it for free! If you are not happy with this rewards policy, please consider changing it. After all, I continue to spend money at your establishment to maintain my gold status.

The restaurant was dirty, with unwiped tables and grimy floors. The restroom was particularly unpleasant, with urine stains on the underside of the seat and a strong odor of urine.