The Barge Inn Restaurant - Wiltshire

Parked in pub car park, happily chatting walking into the pub, meeting family sitting in rear pub garden for early evening food and drinks, thinking the car park was for customer use only to then receive a £100 car parking fine weeks later and if paid early reduces to £60. NO ONE working at the pub asked us if we arrived by car and should complete their digital car registration form. We have never had to be on the look out in any pub car parks previously when having food and drinks as a customer. Completed the smart parking fine appeal form explaining on that day/time we were at the pub as a customer and supplemented with the necessary pub receipts as evidence the appeal was rejected (shocked! requesting either pay the fine or follow another route to appeal. We have now contacted the pub email [hidden email] for their assistance to help resolve. Pub email received says ‘not to pay the fine’ and instead provide details over to them to cancel the fine. Staff here need to, out of courtesy, raise to all customers on arrival!

You know when you can’t put your finger on it… I don’t know why I didn’t love this place, but I didn’t. Great location. Especially if you’re boating. The menu had a pizza selection plus other meals ie burgers, fish chips, and other things like salmon and a beef stroganoff. But I thought it was a boring menu, with little choice. I had ham egg and chips it was alright. But not ooh that was fabulous, really tasty. The staff more interested in each other than the customers. One of the waitresses was nice but the others aloof. Might have been an off day but not sure I’ll give them a second chance. Go on past and go to The Lock Inn I’d say.

Had a lovely evening in this local pub. Steaks were fab, cooked exactly as ordered Jasmine was amazing front of house. Working on her own on a busy night she was never flustered, always communicating with customers to let them know she would address their requests ASAP.

Stopped for a quick pint 40 mins only to receive a letter 2 weeks letter informing me of a £100 fine for parking in the pub car park! How the hell can it make sense to fine your customers for visiting your pub and how can you justify the disgraceful £100? Complete and utter disgrace

We travelled down from Reading and met up here with friends who were boating on the canal. Booked a table for seven. Really good pub food, good range of drinks and good service in a fab location for the canal. Happy customers!