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Feedback gevenWe really like the desserts here, the menu is huge, but eating is to die. yes, the personal is a bit annoying (probably because it was only there from them) but I wasn't there for the ambiente
From first month after lockdown was amazing but now unfortunately getting worse stuff rude quality of good very poor , hair in food and cleaning quality very bad . Don't waste money
We were excited to visit as part of a weekend away. The menu is huge and a bit overwhelming and with no real descriptions. The staff were not only unfriendly but had absolutely no idea about what gluten free options there were. They couldn't find...the allergen information sheet and didn't attempt to help in any way. Gluten free is not exactly difficult to accommodate for and I was shocked to see that the menu doesn't give any indication of gluten free items, instead we were asked to go to the counter, only to be told that they didn't know anyway! There didn't seem to be a manager to ask either. The service was poor and without a smile, but the hot chocolate and chocolate brownie bites were delicious. However, we won't be returning
Extremely slow customer service (with customers inside ice cream overpriced for scoops, when in Bath Spa delicious Italian ice cream cost (for much bigger portion) . Staff don't look happy to be there. My first and last visit in this...place.
Came to the little dessert shop in Trowbridge . All really looking forward to it . Lady who served us needed to do a headstand to be smiling super miserable . Wouldn’t recommend coming to this one ! Give it a miss and grab a...me whippy from the local ice cream man if you want a decent service ! Table still here waiting someone give the staff happy pills please !!