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Feedback gevenWe went to play and then got hungry. had no reservation and they said the waiting period was 1 hour and 45 minutes, although there were numerous open tables. I then saw on open table and there were reservations for any time I wanted. we were in 10 minutes. the “Nachos” were chips and dry bun with a few green buns. as a whole strange experience and don't think I'm eating for it again. the games were funny.
Service and eating were super good! drink the prices a little too high! overall a good experience!
At first visit and it was great experience, server was great, manager was amazing, eating was great. I would highly recommend this place, my children had an explosion
Eating was not good and much overpriced. a huge birthday party was less than a foot from our table than there are many other rooms available.
We had a group of 12, our drinks came out separately with a 15 -20 minute wait each time. Most times, the waitress had forgotten a drink, which then took another 20 mins to get, and by then, everyone was ready for another drink. When we were finally able to order food, our orders came out a few plates at a time, and one of us never even got what was ordered as they didn't make it. No manager, no apologies, then they tried to charge for that meal on the bill at the end of the night. Also, the issue with gratuity being added to the bill and nothing being said. Our waitress was nice and friendly but not enough staff on working. The ones that were working were unorganized and poorly trained, bringing food to the wrong tables, asked multiple tables if they had ordered the food, then walked back over to us with what was apperently our food. We would've tipped, but it wouldn't have been what was selected on the bill, and no one would have doubled tipped. Many did as they didn't realize the tip was all ready on the bill at the time, so the waitress got a much bigger tip than what was deserved due to the terrible experience and service. We were all very disappointed all around. One positive was that the lumberjack burger tasted great.