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Feedback gevenHad the chicken burger and it was pretty gross. The chicken itself was ok and at least hot, but there was half a head of lettuce on it and the sauce tasted quite bad. Service wasn’t super friendly. It’s unfortunate there aren’t many options here. Will try Freshii next time.
Employee held food hostage while trapping us in uncomfortable conversation. He kept mouth breathing while staring at my wife's chest and literally covered our food with his hands while we were trying to get to our gate. Had to snatch it and walk away just to get out of there... Some people just shouldn't work public-facing jobs.
Horrible burger. No mushrooms, no toppings, pure garbage.
The Crispy chicken burger was one of the best food with airport standards. It is better than you find with the same price in the city.The classic cheeseburger was ok it was a fine burger.Vegetarian options: They have vegan burger and other options.
The food was alright. The service was absolutely horrific. I visited TrueBurger while waiting for my flight and Winnipeg at 6:15pm on August 3rd. There was a young white male working the front counter. His customer service was probably the worst I’ve ever experienced. Not only that, I witnessed him being blatantly racist to the traveller who ordered before me. The traveller was of Asian descent and did not speak fluent English. On top of the workers clear hatred for his job, he belittled demoralized and humiliated the traveller for not being able to speak English. He told him “here in Canada We don’t speak that fast and we speak English. You need to slow down. Stop talking so fast what’s wrong with you here in Canada we don’t talk like that” I was so appalled that after my order, I actually confronted him and called him out on his actions. Other customers around me were agreeing in disgust and said they experiences awful service. This person needs to be fired. Immediately. He is ruining your business. LAs a Director in retail I could not believe what I was experiencing.Even placing my order, I was uncomfortable. It seemed like me being there in the first place was a problem to him. I asked if there was Honey Dill for dipping my fries he slammed his pen down on the counter, and said no all we have is ketchup here. His tone, attitude, facial expressions and body language were very off putting max I really don’t understand how he even was hired in the first place. Please look up the camera footage so you can see this experience between 6:10 and 6:30 PM on August 3rd. This person leaving your business will be the best decision you will ever make. If I wasn’t boarding a flight I would’ve call security so that this racist, ignorant and rude boy would’ve got what he deserved.Do better.You’re representing our country in an international airport.I truly cannot believe this person has a job.I attempted to call to get your district managers email, since the management was clearly not present, however, the phone number attached to Google maps is not for TrueBurger Winnipeg airport.Your management team needs help.