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Feedback gevenI'm not sure why I waited so long to try Marcos for delivery. It surpassed all the national chains I've experienced here.
I ordered a pizza for pickup through the website, but at one point, my voucher didn't work. However, when I arrived and mentioned the issue while paying, they quickly resolved it for me, which I really appreciated. They did a great job! I love their thin crust pizza the most because it's lower in calories. If you're really watching your calorie intake, you can also get a pizza bowl with all the toppings and no crust.
The freshest pizza I've ever had! This is definitely my favorite spot. Since the new management took over, their efficiency and customer service have improved significantly. They really go above and beyond to ensure the best possible experience. While there isn’t a beverage machine or cold water available due to health regulations (they won't offer water from the sink, which I completely understand—staff drink bottled water), if any mistakes occur, they make every effort to rectify the situation. After all, accidents do happen!
Customer service is exceptional here. I ordered some pizzas for my crew for lunch for pick-up and the lady (I wish I had got her name) offered to bring them to my car without hesitation. The food was fresh, hot and amazing. Thank you.
My family loves Marco?s pizza, but you can?t get a cup of water?? I went once and asked for water while I waited for my pizza. I got a cup of ice water. I mentioned that I thought it was a law that restaurants had to be able to give you water. The manager said she was told by the health inspector she couldn?t give out water? I don?t understand that. Then yesterday went asked for ice water the cashier said ?tap water?? ? I said yes.. he said they don?t have ice and he had no way of giving me water at first. Then He asked if I wanted it cold?? I said yes. Then he gave me warm water. This restaurant needs to figure out its water issue.. is it all about the money aspect?? I don?t like drinking soda and tap water is more regulated then bottled water. Plus bottle water creates a lot of waste.. what do the employees drink???
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